Visitor Information

To help you make the most of your visit to Kelmarsh Hall, we have compiled some frequently asked questions. If you have any other enquiries which are not listed below, please call 01604 686 543 or email enquiries@kelmarsh.com.

Where do I park?
As you come through the main entrance gates and down the drive, you will see signs to the car park on the right. There is an overflow car park to the left. Parking is free.

Can I bring my dog?
Yes, but dogs must be kept on leads at all times in the gardens. Owners must clean up after their dogs - please note that dog waste bins/bags are not provided. Well-behaved dogs are permitted in the Lime Shed (the larger tea room seating area) or outside but not in the main seating area of the Tea Room where food is prepared.

What about disabled parking/wheelchair access?

We welcome guests with disabilities and work hard to ensure that you can access as much of the site as possible.  On arrival follow the disabled parking sign and park to the left of the circle, in front of the hall to the left of the main steps and close to the Visitor Centre entrance. Blue badges must be displayed. Access to the visitor centre is ramped and we offer a disabled orientation map that shows where the disabled toilet is located, where the disabled access to the hall is and any steps or gradients in and around the gardens. Many paths are loose gravel so it is recommended that wheelchair users bring a companion to assist around the gardens.

There is a stair lift to the ground floor of the Hall to enable wheelchair visitors to enjoy hall tours. 

How long is the tour of the hall?
Tours last approximately one hour. Please book a place on the hall tour when you arrive at the Visitor Centre - tours run regularly from 1.30pm to 4.00pm. Spaces are allocated on a first come, first served basis so you may have to wait for a later tour. Please note the Hall is only open on Tuesdays, the first Sunday of every month and Bank Holiday Mondays. 

How long does it take to go around the gardens?

The route around the gardens takes, on average, around an hour to complete.

What are the seasonal highlights in the gardens?
April: Daffodils and snake’s head fritillaries
Walled garden - Rhubarb & blossom on espaliered fruit trees
April/May: Tulips and alliums
May/June: Peonies
June: Roses
July: Double border – Cottage garden perennials 
Walled garden – Sweet peas
July to Sept:            Walled garden - Cut flower beds (including dahlias)
Aug to Sept:            Long border

If you are visiting to see a particular flower or plant, please call ahead to check they are in bloom.

Can I bring a picnic?
Picnics are permitted in the gardens and there are plenty of benches and grass areas to take a picnic.  Outside seating is reserved for Tea Room customers.

Can I take photos?
Photography is not permitted in the Hall. You are welcome to take photographs of the gardens for private use. 
If you wish to use photographs of the Hall or Gardens for commercial purposes, please call 01604 686 543.

Do you sell gift vouchers?
Gift vouchers are available to buy and there are various options available.  Please speak to visitor centre staff or contact us on 01604 686 543 or enquiries@kelmarsh.com  for more details.

Do I have to pay the entry fee to be able to access the Tea Room and Gift Shop?
Small groups and individuals may enjoy the Tea Room and Gift Shop without paying an admission fee and we designate particular seating and offer a warm welcome to customers who would just like to stop by to pick up a gift or treat themselves to lunch! We can accommodate larger groups of 15 or more only if they are paying an admission fee for the Gardens or Hall & Gardens - please email visitoradmin@kelmarsh.com for information.

As a charity we rely on donations, legacies and fundraising to continue to protect Kelmarsh and keep Kelmarsh open to everyone, for ever so please do what you can to support us. Thank you.

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